- The Best Leadership Advice I Ever Got
- 7 Steps to Boost Your Leadership Self-Confidence
- How to Keep Your Temper at Work (And Everywhere Else)
- First, Lead Yourself
- Communicate ... or Else
- Become a More Effective Leader by Asking One Tough Question
Saturday, March 28, 2009
Must Read - HBR Conversation Starters
Green Earth
Friday, March 27, 2009
How to Promote an Event Online
Eventful - http://eventful.com/
I love this service because they send an email every week to people in your area with the events that are about to happen.
Yahoo! Upcoming - http://upcoming.yahoo.com/
Yahoo! can send you a lot of very qualified traffic. Take advantage of it.
Windows Live Events - http://events.live.com/
Although not as powerful as Yahoo! and Eventful, it can still give you a good deal of exposure.
CitySearch - http://citysearch.com/find/section/events.html
This local search engine is here to stay. It's getting very popular and can make your event visible to thousands of people.
MeetUp - http://www.meetup.com/
Create your own MeetUp group or join other groups. Sometimes, if your event is really interesting, administrators of other groups will be happy to pass the word to their members.
MeetingWave - http://meetingwave.com/
This is one of my favorite resources to promote events. Post yours for free and get ready for all the exposure that MeetingWave will give you.
LinkedIn - http://linkedin.com/
Let all your contacts know about your event. In addition to that, you can join dozens of business networking groups based out of your city and post your event to their discussion boards.
Facebook - http://www.new.facebook.com/
Use Facebook to find groups and people in your area, and invite them to your event. You can also use Facebook Ads and deliver them to people in a certain location.
BizNik - http://biznik.com/
BizNik has a great feature to promote events. Be active and invite people in your area. Make sure that you write individual and unique emails to each of the people you invite.
Plaxo - http://www.plaxo.com/events
Join groups and use their forums to let people know about your event.
Xing - http://xing.com/
Another cool social network. Join groups and post your event.
Find People with Lists
Go after the influencers. I can guarantee that there are at least 100 people in your area that have email lists of other people in your area. Offer them an incentive - sometimes it's not even necessary, and ask them to let people know about your event through a blog post, a short announcement in their newsletters or a simple email.
Do a Google Search
If you live in Seattle, search on Google for 'Seattle Events'. There are hundreds of niche-websites that revolve around events in local area; they can give your event great exposure.
Contact the Press
Don't be afraid to contact local newspapers and other publications to let them know about your event. In most cases, they will find this information useful and relevant, and they'll be happy to share it with their readers.
If you enjoyed this article, visit my blog at www.TheOutsourcingCompany.com/blog for more great tips on entrepreneurship and online marketing.
Join Our Entrepreneurs Group on Facebook - http://www.facebook.com/group.php?gid=52648031032
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Zeke Camusio
The Outsourcing Company – Professional Web Design
Blog: www.TheOutsourcingCompany.com/blog
info@TheOutsourcingCompany.com
(1)877-581-3921 (Available 24/7)
Thursday, March 26, 2009
7 Techniques to Supercharge your Creativity and Solve your Problems
business? If you answered 'no,' then you can stop reading and
continue to rake in the fortune you must be making! For the rest of
us, the answer of course is 'yes.'
For the most troubling problems, the biggest challenge is in your
inability to come up with new and innovative solutions. This is
because when you try to solve a problem, you probably use the same
approach every time ('let me sit here and think about it until I
come up with something...'). The next time you try to solve a
problem, try applying any (or all) of these approaches:
1) Be Obvious
Chances are, whatever your problem is, there is some conventional
wisdom about how to solve it. Ask yourself why you are not
following it, and evaluate for yourself whether your reasons are
valid. Sometimes the easiest solution is the one right in front of
us.
2) Be Contrarian
The opposite of being obvious, being contrarian means to consider
doing the opposite of what conventional wisdom says. If the
standard advice is to buy, think about selling. Instead of working
more, work less. Note: This does not mean you should automatically
DO what the opposite is; it just means to let your mind wander over
the opposite to get it working in another direction.
3) Start Where you are
Sometimes we get so caught up in the long term goal that we lose
sight of where we are. Think about your problem and what you might
do right now to solve it. Usually this results in frustration
because we don't have a fully formed solution. But just because an
idea is not fully formed does not mean that it does not have some
validity. Start with your current idea and watch as new ideas
present themselves.
4) Chunk up
If you can't figure out how to achieve your goal, try looking at
the bigger picture. If your goal is to earn $10,000 this month and
you can't figure out how, think bigger - maybe you want $10K
because you want to earn six figures this year. Then start to
brainstorm ways of earning six figures. Don't get so caught up on
your problem that you lose sight of the bigger picture.
5) Chunk down
The opposite of chunking up. Think in terms of smaller details.
Continuing with the $10K example, if you can't think of how to earn
$10,000 this month, can you think of ways to earn $333 per day?
Maybe, but even if you can't it gets the mind working in a new way.
6) Take a REAL Break
Stop working on the problem for a bit and let your subconscious
work on it. This requires two things. First, you need to actually
give your mind a break and recharge. Switching from thinking about
one problem to another will not do it. Get away from the problem an
your work, even if for only five minutes. Second, make sure you are
not dwelling on the problem. Taking a walk to get away from work is
great, but if you continue to mull over the problem your not really
giving your mind a break from it.
7) Move
Get the blood flowing! Exercise, walk, run, stretch, whatever. Be
it from blood flow, endorphins, or a change in focus, physical
movement enhances creativity. I do some of my best thinking while
shooting baskets. Find out what works for you and do it.
There are many different techniques you can use to solve a problem.
Try the few above to start, and then come up with your own. Use
them well, and watch yourself create new and exciting solutions
faster than ever.
How to Make Your Small Business Look Big
by Gina Trapani
Free web-based email makes you think of dead-giveaway addresses like ninja-girl9378@hotmail.com, which are unsuitable for putting on a business card or resume. But setting up your own email server or paying a hosting provider to do it for your small organization can be costly or time-consuming. The good news is you can get all the benefits of the leading web-based email service out there -- Google's Gmail -- with a yourname@yourdomain.com address for free.
With a Google Apps account, you can look like you've got a full IT team behind your small organization but get the simple setup and access that web-based applications offer. Google Apps (formerly named "Google Apps for Your Domain") includes Gmail, calendar and document sharing, simple web site hosting, and instant messaging to all the people involved at your dot-com for free.
Here's how it works. Say you own a web site domain name like thejonesfamily.com. (That you've got to pay for; prices range from $10 to $60 a year.) With a Google Apps account associated with this domain, you can create up to 50 users (in the free plan) in Google Apps, like jill@thejonesfamily.com, jack@thejonesfamily.com, and sarah@thejonesfamily.com. Each person gets his or her own email account, calendar (for sharing amongst the group), instant messenger account on Google Talk, and Google Docs account for sharing and collaborating on office documents like spreadsheets, Word documents, and slide shows.
I've used Google Apps for two domains (one work-related, and one personal) for over two years now. The above image shows how the apps domain dashboard looks like inside Google Apps
The most obvious advantages to using Google Apps is the low cost, zero maintenance, and data storage "in the cloud," which means your email, documents, and events are always available anywhere you can get online with a web browser. You don't need an IT system administrator to create accounts and give users access to services; you can do that all yourself using Google Apps' dashboard. You don't have to worry about data backup (it's all stored on Google's servers), hitting email account storage limits (Gmail's up to 7GB of storage per user now), or futzing with VPNs, firewalls, or specific software. At any time you can choose to switch to another provider and take your domain name with you, which means you don't have to change your email address if you decide Google Apps isn't working for you.
The main disadvantage to using Google Apps' free plan over paying a hosting provider is that if the server goes down or you have problems with your account, you don't have a direct line to tech support. (A $50/year Google Apps account does include phone support for "critical issues." I don't have experience with this, but in general Google is notoriously bad at offering tech support on an individual basis. When you have troubles, you've got to scour mailing lists and blogs to find out what the story is.) Also, some organizations might not feel comfortable storing private information or documents on Google's servers.
But for a family, softball team, side business, small business, or individual who just wants professional-looking email addresses and an easy way to share documents and calendars, Google Apps is a great solution. While I do back up my email to my computer from my Google Apps account periodically just in case the day comes when Gmail's down and no one's home, that day has not come yet.
To find out more about Google Apps, check out Google's extensive help section on what it is and how to set it up.
Gina Trapani is the founding editor of personal productivity blog Lifehacker.com, and the author of Upgrade Your Life: The Lifehacker Guide to Working Smarter, Faster, Better. She lives in San Diego, California.
http://blogs.harvardbusiness.org/cgi-bin/mt/mt-tb.cgi/3814
Wednesday, March 25, 2009
14 Brilliant Quotes and How They Relate to Online Marketing
Dwight Eisenhower
On the Internet, you can definitely compete against the big fish. Provide a superior product and position yourself as the small company that will give your customers the personalized attention that big companies can’t offer. You are smaller; fight harder.
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Well done is better than well said.
Benjamin Franklin
You can plan your business for years but nothing will happen until you get out there and do something about it.
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The early bird may get the worm, but the second mouse gets the cheese.
Author Unknown
Don’t think that your idea has to be completely innovative or else you won’t succeed. Most successful businesses get into the market offering what others are offering but in a better way. Have you ever found yourself saying “I wish there were a company that...”? Capitalize on those opportunities.
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Comedy is tragedy plus time.
Carol Burnett
How many times have you screwed up and thought that there was no way out? You will make mistakes; it’s not a big deal. Learn from them and move on. In a few years, you’ll be laughing at your screw-ups.
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90% of success is showing up.
Woody Allen
It’s very true! Work hard every day. You won’t see a significant improvement overnight, but keep working hard. In a year or two, you will be in a much better position. Keep showing up.
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You can do anything, but not everything.
David Allen
This is probably the most common mistake I see among online entrepreneurs. They want to start 10 businesses at the same time. Focus, focus, focus.
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Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.
Antoine de Saint-Exupéry
This is the piece of advice that you need to keep in mind when it comes to web design. Don’t clutter your pages with a bunch of useless information. Keep your site as clean as possible and remove all the things that aren’t completely necessary.
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You miss 100 percent of the shots you never take.
Wayne Gretzky
This is one of my favorite quotes. So many people are afraid to fail! But they don’t realize that even if they fail they’ll be better off failing that not trying it, because of the amazing deal of knowledge they’ll get from failing. And what if they actually make it? A wise man once told me that he wanted to live his life in a way that from his deathbed he didn’t have to use the words “I wish I would’ve...” It gives you a lot to think about.
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Courage is not the absence of fear, but rather the judgment that something else is more important than fear.
Ambrose Redmoon
One of the most common misconceptions about entrepreneurs is that they are fearless. They are not; they just decide to act despite of their fear.
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When hungry, eat your rice; when tired, close your eyes. Fools may laugh at me, but wise men will know what I mean.
Lin-Chi
This is what business is all about: common sense. If your business needs more clients, do more and better marketing. If too many of your employees leave you, do something about it. If you have a cashflow problem, fix it.
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To the man who only has a hammer, every problem he encounters begins to look like a nail.
Abraham Maslow
Never stop learning. Read books, go to seminars, find a mentor. The more tools you have, the more prepared you’ll be to overcome obstacles.
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What we think, or what we know, or what we believe is, in the end, of little consequence. The only consequence is what we do.
John Ruskin
Again, action is the only thing that matters. Nothing happens until you do something.
Tuesday, March 24, 2009
Great Entrepreneurs' Secret: Smarts, Guts, and Luck
9:33 AM Saturday March 7, 2009
As venture capitalists, my partners and I meet dozens upon dozens of entrepreneurs pitching their ideas and dreams. We love them - especially when their passion comes with capabilities and a good idea. I have been fascinated in understanding the "DNA" of great entrepreneurs in an effort to identify traits and markers that can serve as early clues for future success. I have come to conclude that great entrepreneurs share and need SGL: Smarts, Guts, and Luck.
Smarts. If you eat horseshoes for breakfast and always win in Vegas, then all the better for you. You ain't the norm. "Smarts" is the best foundation for any entrepreneur. Entrepreneurial smarts, however, needs to be defined and it certainly requires going beyond traditional MBA education. If I were honest, and not influenced by the fact that I hold one of these degrees myself from the institution closely affiliated to this site, then I would say that there's a lot of truth in what my partner Mats Lederhausen has said: "Most MBA's make for sucky entrepreneurs." This is not because they are not smart, but because an MBA--while potentially helpful--is not a requirement. Other smarts are.
The best self-made entrepreneurs possess outstanding street smarts, intuition, emotional and conceptual intelligence as much as--and often more so than--book smarts, analytics, and managerial intelligence. It is why founders are usually very good getting companies to a certain level, but usually less good at scaling their idea. The CEO who scales a company probably did could not have founded the business and, vice versa, the person who founded it probably could not have scaled it. The exceptions of Michael Dell, Steve Jobs, Bill Gates, and Howard Schultz are just that: exceptions. They possessed the rare capability to bridge across the analytical and the creative, across the left and the right side of the brain. For our early stage investments, I am biased toward the right side- the more creative, conceptual and street smarts. "Visionary Skills 101", just does not seem to be on many MBA curriculums.
At the early stage of a business it is critical to build culture before company. The culture comes from the evangelism, heart, and fire in the belly of founders. You need to create a belief system, energy, and inspiration during the early stage of business and, as it grows, balance that with structure and process. If you put the latter (left side thinking) too early you lose the chance to form the soul of the company - you basically begin managing when the company has not yet been led.
Guts. Great entrepreneurs have the guts to go after big ideas. They are willing to put themselves out there when most worry about, "What will others think?" The definition of entrepreneurship that Harvard Business School Professor Bill Sahlman made prolific- "the relentless pursuit of opportunity without regard to resources" forms the center of the entrepreneurial mindset. Entrepreneurs don't worry about the resources they lack, but about the resourcefulness required to get the big idea done.
It's gutsy for people to pursue a mission despite the gulf that exists between their available resources and the largesse of their ideas. It is gutsy to swing for the fences when one could settle for a single or double. It's gutsy to shape change that most cannot yet see and persevere forward with singular clarity. Here's an amazing fact: About two-thirds of billionaires on the Forbes billionaire list started with nothing. Desperation can be a good motivator, but these folks were born with the fire in the belly and vision in the mind. Read the biographies of Andy Grove, Ralph Lauren, or J.K Rowling and you'll find some pretty inspiring stories. As Eleanor Roosevelt stated so eloquently, "The future belongs to those who believe in the beauty of their dreams."
Luck. Even with all the smarts and guts, you don't get the glory without some luck. Requisite elements of fortuitous timing, serendipitous encounters, or inexplicable higher connections come in handy. Yes, people can create the circumstances for luck, but that should not discount the value of Lady Luck's gracious blessings. Recognizing that luck is part of the success formula helps maintain the necessary and important humility during the entrepreneurial journey and beyond. Circumstances beyond one's control will always occur. Accepting this vulnerability and understanding that sometimes you just need the cards dealt in your favor is necessary to maintain the conviction, courage, and momentum of entrepreneurial enterprises. As I think back on the ups and downs of my prior entrepreneurial experiences, I am certainly grateful for my kismet being on the right side more often than wrong.
The central philosophy of my investment firm, Cue Ball, is that human capital trumps everything else out there. We consistently say it is all about the people, and we would take a B business plan with an A team over an A plan with a B team any day. And in that A team, there's likely to be a good triple dose of SGL.
What about you? Have you seen any other key traits necessary for entrepreneurial success?
TrackBack URL for this entry:
http://blogs.harvardbusiness.org/cgi-bin/mt/mt-tb.cgi/3788
Fear of Unknown
Change is law of nature. We change with time. We gain experience. We argue and than conclude. Arguments and conclusions are continuous activity of brain. Due to this we learn through out our life. Some times emotions overpowers rational behaviour. Some times we beahve more rational. Ultimately it is learning process.
Most of the time we do not know , what for we are living? What is our aim? What do we want to achieve? We just remain busy in day today activities like studying, eating , learning, working. For all these activities we need money. In order to simplify, money is given to every one and each person consumes as per his wishes. Due to some unknown factors some one gets more money and some one does not get money.
Desire, Pride, Anger, Jealousy etc generate emotions to work and to live. This is part of life. Each humanbeing works or behaves like this. No one knows future. As aging process continues and one looses confidence in eyes, limbs or brain, activity decreases. Due to this degradation fear of unknown starts. Fear of unknown can also start in young age , when one is struggling and does not have money or feels insecure. Feeling of insecurity is natural phenomena in all bio creations.
This fear of unknown causes tension, increases blood pressure, heart attack , increases blood sugar etc. One should learn methods to overcome all this. Best method is to understand that nothing is in your hand. We live once. We are actors. We act as per destiny. We shall get what we are supposed to get. So one should come out from this fear of unknown and live a normal life. I have tried many times and always found new methods to overcome fear of unknown. Many books are written on this. Read my theory of life in www.srimadbhagwatgeeta.com
MP who submits himself for examination every year
MP who submits himself for examination every year
Tue, Mar 24 09:14 AM
Chennai, March 24 (IANS) Ever heard of an Indian MP submitting an annual self-appraisal report to the people of his constituency?
Meet 59-year-old M. Ramadass of the Pattali Makkal Katchi (PMK), a doctorate in economics and an economics professor-turned politician who is charting a new course in politics.
He is the only member in the outgoing Lok Sabha and perhaps the first Indian MP to submit to the people of Puducherry an annual report of his activities as their representative.
Asked if the concept was borrowed from his academic field, the first generation politician told IANS: 'I felt it is my duty to give an account of my activities to the people. I want to be accountable to my people.'
His annual reports contain the welfare schemes and various projects brought to Puducherry by him, debates in which he participated in the Lok Sabha, his attendance in parliament, the utilisation of the MP Local Area Development Scheme (MPLADS) and the protests and even social events in which he took part.
By his own admission, Ramadass, who hails from a fishermen community, has taken part in 151 parliament debates, raised 380 questions and has scored 94 percent attendance.
According to a study by PRS Legislative Research, an independent research initiative, nearly 60 MPs including former prime minister H.D. Deve Gowda and actor-politicians Dharmendra and Govinda did not ask a single question in the 14th Lok Sabha. Sixty-seven MPs asked 10 or fewer questions.
Admirers of Ramadass say he was instrumental in bringing to Puducherry the Rs.330 million Karaikal port project, improving rail connectivity, and expanding railway reservation counters at Karaikal, Mahe and Yanam.
'Our MP was instrumental in the conduct of local body elections in Puducherry after a four-decade gap. He was also instrumental in devolution of powers to the local bodies,' said one PMK worker.
Ramadass is also credited with elevating Puducherry's classification to that of New Delhi -- so that the house rent allowance (HRA) for government employees goes up.
As to the utilisation of funds under the MPLADS, against his entitlement of Rs.100 million (Rs.10 crore) for five years, Ramadass issued work orders for Rs.125 (Rs.12.5 crore). 'I have effectively used the unspent money of my predecessor. My focus is on improving the basic amenities for the people,' he said.
Way back in 1986 Ramadass was in the limelight for a brief period when he won the National Prize for the best suggestions on the making of the Indian budget.
It was PMK founder S. Ramadoss who convinced him to join politics.
'Our leader wanted educated people to enter politics. My wife was very apprehensive about my entering politics, from being the registrar of Pondicherry University. A lot of cajoling had to be done,' he recalled.
In 2004, Ramadass was elected to the Lok Sabha, securing 241,653 votes (49.95 percent), defeating the Bharatiya Janata Party (BJP) candidate who got 171,472 votes (35.65 percent).
Today his services are utilised by the PMK, which submits alternative budgets for Tamil Nadu and Puducherry, and also for preparing the party's election manifesto.
As an academician he has guided seven Ph.Ds, 40 M.Phils and 15 M.S. theses. He has also authored five books and has 45 research papers to his credit.
At a time when even small-level politicians speed around the cities in big fuel guzzling utility vehicles, Ramadass is satisfied with his old Tata Indica car.
He is confident of not only getting the party's nod to contest again from Puducherry but also of winning. His annual reports, he knows, have won the hearts of his voters.
(Venkatachari Jagannathan can be contacted at v.jagannathan@ians.in)
Friday, March 20, 2009
How Do I Get Meetings With Investors?
"VCs are generally bombarded by requests for meetings, so a warm introduction helps an entrepreneur's request float to the top of the list." -- Chris Wand, Foundry Group
You're not the only entrepreneur in the world who is trying to raise money. And in today's economy, money is even harder to come by. Investors get more requests for meetings than they can accommodate in this lifetime or the next. So they use introductions to prioritize and filter meeting requests.
You could send investors a cold e-mail, but your traction, team, or product better be mind-blowing -- and they probably aren't.
Getting an introduction is a test of your entrepreneurial skills. If you can't convince a middleman to make an introduction, how will you convince employees to join your company? How will you convince customers to buy from you? How will you convince investors to put their money in your pocket?
So don't spam investors with your business plan. Instead, convince middlemen to introduce you to investors. An effective middleman is simply someone investors listen to.
But not all middlemen are created equal. The quality of the middleman helps investors prioritize meeting requests. It's easier to land a meeting with a high-quality middleman. And if the middleman sucks, you won't get a meeting.
So, who makes the best introductions? In rough order of effectiveness:
1. Entrepreneurs whom the investor has backed and made money with, wants to back, or is currently backing.
2. Other investors whom the investor has co-invested and made money with, wants to co-invest with, or is currently co-investing with.
3. Market, product, and technology experts such as senior executives at dominant companies or lauded professors.
4. Lawyers, accountants, and sundry industry people like us.
5. Communists.
6. Someone the investor met at a party once.
Use this list to measure a middleman's potential. But the details of a middleman's relationship with investors are more important than this list. So ask your middleman questions like:
"How do you know the investor? What have you done together? What companies have you sent him that he has subsequently backed? What makes our company interesting enough for you to make an introduction?"
This first post from Venture Hacks is based, in part, on an excerpt from the book "Pitching Hacks", available at http://venturehacks.com.
Saturday, March 14, 2009
I Just Quit My Job....Am I Crazy
What I'm leaving behind is admittedly a middling (but respectable) career in publishing, but one, from the point of view of the working class people I grew up with, you just wouldn't throw away. My parents didn't go to college, and to them "pissing away" a decent salary is about as stupid a move as you can make.
My grandmother, for whom the word Medicaid is synonymous with comfort and security and who is now suffering from kidney disease in a nursing home, was in her teens and early twenties during the Great Depression. Those are the days of waiting in line for blocks of government-issued cheese. I won't tell grandma what I'm doing.
If you're sensible, like grandma, right now you're thinking about "How to Protect Your Job in a Recession," which is the title of a recent Harvard Business Review article. And here I am throwing mine to the wind! (It was the wind that woke me up last night after announcing to my colleagues that I was quitting -- is it the word "quit" or the memory of the rattling pane that now sends a chill down my spine?) I've always been prone to digress from the straight path, and now I suppose I'm putting my money where my mouth is.
Speaking of money, I do have some savings, but most businesspeople reading this would probably gasp at my foolishness if I told them how much. Last evening I almost told it to a stranger I bumped into - he'd apparently been laid off from the banking industry. We briefly commiserated about the uncertain economy and our places in it, but I got the sense he had a pretty thick financial cushion. The tip-off was when he mentioned he had some Beemster gouda in his satchel.
I'm thinking about trying some Beemster tonight. Is it cheaper if you buy it in a block?
Let's face it, it's not in my constitution to indulge myself in quite that way. I guess I'm more like Linda Mason, cofounder of Bright Horizons Family Solutions, who said in HBR's September Forethought that the best advice she ever got was to put her passions first. How's that for rationalization?
While I begin this scary journey of pursuing passions, too bad I can't get paid for writing self-indulgent blogs. Maybe I'll be able to sustain myself with wisdom from the people who comment on it. Perhaps this blog will even turn out to be a serial.... Cereal. Does the government give that out too during a depression? Digress with me, please.
UPDATE: Because of overwhelming interest in this post, Steve is now blogging every week to discuss how his decision is working out. His blog is titled "I Quit — Now What?"
* * *
Also do check out the comments over here http://blogs.harvardbusiness.org/cs/2008/10/i_just_quit_my_job_am_i_crazy.html
Friday, March 13, 2009
Seven Non-Violent Blunders....
1.Wealth without work
2.Pleasure without conscience
3.Knowledge without character
4.Commerce without morality
6.Worship without sacrifice
7.Politics without principle
Personal Responsibility
I won't wait for others to take the first step.
The 9 most important words:
If it is to be, it's up to me.
The 8 most important words:
If not me, who? If not now, when?
The 7 most important words:
Let me take a shot at it.
The 6 most important words:
I will not pass the buck.
The 5 most important words:
You can count on me.
The 4 most important words:
It IS my job!
The 3 most important words:
Just do it!
The 2 most important words:
I will.
The most important word:
Me
Starting up with a friend...
Starting up with a friend
It seems like a fool-proof plan: start up with a close friend. You’ll get along (obviously), and you’ll get to share the exciting, fantastic, scary experience of starting up with someone you care about. It’s not a bad idea, but there are a few caveats that you should be aware of before you proceed1.
When I started my first company with one of my closest friends, I expected things would go very well between us. We understood each other in ways that would take years to build up (and did take 10 years). We knew each other, and we knew we could rely on each other. We were prepared to have many surprises along the way — starting a business is always going to be a scary adventure.

What we weren’t prepared for was that the main problem would come from us and the dynamic between us.
What happened, in brief
I’m not going to go into all the details of what exactly went wrong, for a number of reasons (among them, it would be a one-sided account and inherently unfair on my friend and first cofounder). The long and short of it is, we had different expectations about the business. I left my safe, comfortable corporate job to work on it, so I needed it to succeed, or else I would find myself back in the corporate world. By contrast, my friend had already started several companies and was comfortably well off, so he didn’t have the same expectations and requirements.
It turned out we have a different definition of “the business isn’t working out”. For me, it was working out if it was making enough money to cover my expenses. For my friend, it wasn’t working out unless it was making enough money to also add to his existing wealth and thus justify the time and effort which he poured into it. Both those views were correct, but because we knew that we understood each other, we didn’t realise that our views were different until that difference had grown into a huge misunderstanding.
This core divergence of views could have been resolved easily if we’d known about it and discussed it ahead of time, but we didn’t know about it, so it festered and turned into dozens of other misunderstandings, so that by the time it finally became clear what our main divergence was, much of the damage was already done and it was entangled in a huge mass of emotional misunderstandings2.
This almost cost us our friendship. We got through this thanks to the help and mediation of another very good friend, who helped us to communicate to each other how we felt, so that we could move forward together rather than against each other.
I’m glad to say the mediation worked, and we’re still friends (perhaps even stronger than before). Nevertheless, I learned some important lessons from this.
1. Make your agreements explicit
The first lesson is to keep agreements explicit. It’s not enough to think that your friend understands what you think: make sure he does by discussing it openly with him. As my mediating friend phrased it, “unspoken promises” have a tendency to turn into broken promises (which are always hard to swallow). Avoid unspoken promises.
Here’s an example of a really bad thing to keep implicit: “We’ll only call it quits if the business is bankrupt and can’t raise any more money.” The promise here is that we’ll keep going until the very end. This may seem obvious to one party in the business, but it may not be so to the other. One partner could, for instance, feel that the time to call it quits is when the business has 3 months of cash flow left. Another may feel that it’s worth going deep into credit card debt territory before giving up.
Don’t make this mistake: keep those agreements explicit.
2. Detail your agreements
Once you make some agreements explicit, it should become clear that you need further discussion to figure out exactly what your explicit agreement is. Don’t be afraid to do this. It’s not “too early to discuss this”.
Here’s an explicit agreement that’s not detailed enough: “We want the business to make a lot of money”. Really? How much are you happy with? 10’000 pounds a month? A million? What is the definition of success? It’s almost certain that you and your business partner have different views as to what “a lot of money” is. Being on the same page about what you expect out of your business will ensure that you don’t pull in different directions when things are going well. Think of how mortifying it would be to find out that your partner wants to pull the plug when you think that the business is successful.
3. Don’t be afraid of discussing the bad stuff

There are a number of subjects which seem almost embarrassing to discuss when things are going well. For example, “What if one of us decides to pull out?” Your first reaction to this topic might be “What? We’re barely getting started, and already we’re talking about what happens if one of us pulls out?”
The reality is that people’s life circumstances change through time. They get married, or decide to leave the country, or get engrossed in a different pursuit, etc. Many things can get in between a founder and his start-up. Similarly, many things can go very wrong with a start-up. When those things do go wrong, or when one of the founders decides to pull out, is not the time to discuss these things. You need to discuss them with a clear head when no one is thinking of pulling out and the business looks healthy and hopeful.
When you discuss your start-up’s future, do not be afraid to talk about the disaster scenarios. Also, when you negotiate what will happen if a partner quits, don’t be so sure that it won’t be you.
4. Write things down
There are two reasons to write things down: first, people’s memories of conversations are faulty. Writing things down also ensures that there is no disagreement, later, about what was decided. You don’t need a long document for this — even just one or two pages describing your agreement is enough to avoid later misunderstandings.
The second reason is that people may think they have reached an agreement when in reality they never agreed about the details. Once you put something in writing, you give it a certain air of finality that teases out those last remaining disagreement. Basically, putting an agreement in writing is like putting a new piece of functionality in code. Until it exists in that form, it’s just vapour.
Halfway through my misunderstanding with my friend, we thought we’d figured out a way forward. I wasn’t sure that we were both thinking the same thing, so I made the effort to put it in writing, in the form of a business plan. When my friend read it, and understood more clearly what I meant, he recanted, and the agreement fell through. It’s a good thing that it fell through, because it would likely have resulted in even more problems later on if we’d gone through with it based on our flawed understanding of each other.
5. Don’t make it work at all costs
Yes, I know this is your friend that you’re starting up with, and this is your great opportunity to start your own business. However, if, in those discussions, you find that there’s an intractable disagreement, don’t fall into the trap of thinking that the most important thing is to smooth things over and start the business.
Starting up with someone is almost like marrying them (temporarily), in a way. You’ll be talking to them almost everyday, and possibly even more than with your significant other. You’ll be working on a “baby” (your business) for many months. It’s a big commitment, basically, and much like any other kind of significant commitment, you shouldn’t go into it if you think there are major problems, because those problems will only get worse.
6. Don’t assume things will get better with time
It’s easy to rationalise away big problems by assuming that things will get better with time. In some cases, they will, but in a majority of cases, they won’t. What this means, for example, is that you shouldn’t assume that your inexplicably small share of the business will magically grow to 50% later on. This is even less likely to happen if the business is working well (if the business isn’t working out, chances are it doesn’t matter anyway).
Sample questions
This article wouldn’t be complete without a list of questions that you might go through and discuss with your cofounder. Use them as a guideline or as a checklist, as you please.
- What do we both mean by “the business is successful”?
- What do we both mean by “the business is not successful”?
- What happens if one of us needs to voluntarily pull out, for any reason?
- What happens if one of us cannot work on the business anymore, for involuntary reasons?
- What are the conditions under which we’d call the business a failure and pull the plug?
- What is plan B for each of us if we do pull the plug? Are we both prepared for that plan B?
- What do we expect of each other, both in terms of responsibilities and in terms of attitude and effort?
- What is and is not an expense? What is the maximum amount someone can spend on an expense without checking with the other? (from Sebastian Marshall)
- When and how will profits be distributed? How much will be reinvested? What will the reserves be? (from Sebastian Marshall)
- What happens if one partner needs cash and the other wants to reinvest it into growth/expansion? (from Sebastian Marshall)
- How will you handle it when (not if) the hours each partner is working are unbalanced? (from Sebastian Marshall)
This is not a final list by any means, but it should at least provide some starting points to make the implicit explicit. If you have other suggestions, please do add them in the comments below.
Conclusion
I don’t regret starting that business with my friend, but I do regret not clarifying those kinds of questions upfront. It would have saved me a lot of worry. If your business is struggling, you don’t need the additional pain of seeing your friendship unraveling under the stress of accumulated misunderstandings.
So, do yourself a favour, and set out to:
- Make your agreements explicit so that you don’t break implicit promises
- Detail your agreements so that your promises are clear
- Don’t be afraid of discussing negative scenarios, so that you don’t add the stress of misunderstanding to already bad situations
- Write things down so you’ll remember
- Don’t make things work at all costs, so that you don’t spend the next years living with a deal that’s not acceptable to you
- Don’t assume things will get better with time, so you’re not surprised when they don’t
I hope this helps others. Your comments below are much welcome.
1 It’s worth adding that this advice can be useful for any kind of adventure, not just business. However, given the propensity of businesses to crank up the pressure to diamond-producing levels, and what can often be at stake, it’s particularly important in this context.
2 Although this sounds like a barely mitigated disaster, I must add that, on the whole, the business was a success (it made money, I learned a lot from it both about myself and about start-ups, and it provided a jumping board from which to start my next business). It wasn’t as much of a success as it might have been, and there were some times when it looked like it might turn into a small disaster, but on the whole it turned out reasonably well.